Frequently Asked Questions

How do I schedule a tour?

Please click on "Photos and Tours" in the main navigation and refer to the "Office Hours" section. The apartments we currently have for rent (which can be found in "Available Floor Plans") will frequently be accompanied by a virtual tour if that is more convenient for you.

How long does it take to process my completed application?

We will typically get back to you within 24 hrs.

Are pets allowed?

Yes! Cats are welcome to live with you. There is a one time fee of $125 for each cat (limit two).

Do I have to obtain renters insurance?

Yes. Renters insurance is required as part of your lease agreement.

Is smoking allowed at the property?

No. Smoking is not allowed anywhere on the property including inside your apartment.

Which utilities do I have to pay for?

Residents only pay for utilities that are billed directly from the utility companies. That includes your electricity, and telephone. Heat, hot water, cooking gas, and WI-FI are provided by the building.

Does the management company pass through additional utility charges?

No! You will not receive any pass-through utility charges during your residency.

Is there a laundry room in the building?

Yes. A coinless laundry room is located in the building. You do not have to go outside.

Is there a bike room?

Yes. Bicycles can be stored in designated bike rooms.

Where can I park?

Free street parking is readily available.

Is public transportation readily accessible?

Hyde Park has an assortment of public transportation options. Eight separate CTA bus lines provide excellent coverage throughout the neighborhood (as well as the rest of the city). Your apartment will be no more than a couple of blocks from the nearest bus stop. Rail service to Millennium Park and central Indiana, with stops at 52nd St., 56th St., and 59th St., is provided by the Metra Electric Line and the South Shore Line.

If you are affiliated with the University of Chicago, they operate their own comprehensive bus system servicing all of Hyde Park as well as the Gleacher Center and UChicago Medicine clinics on the city’s north side.

What online services are available to me?

Upon acceptance of your application, you will be invited to set up your Resident Portal. From there, you can pay your rent, submit work orders, receive notifications, review your ledger, establish utility accounts, and access your residency related documents. If you already have an account, you can log in here https://realtymortgage.residentportal.com/